How to order if you live in a EU-country


Dear plant lovers,

 

we are pleased to welcome you to Lunaplant.de.

Our company specializes in magnolias.

 

Every season we offer you a large number of different varieties and species in attractive shipping sizes.

Many of them are rarities that are often only available in small quantities.

 

You can order or reserve plants from us all year round.

We ship our plants from mid-March to mid-December within the European Union.

If you prefer a specific shipping date due to the weather at your location or other reasons, please inform us in good time by email.

In the Scandinavian and Baltic countries in particular, remember the often long periods of late frost and plant there a little later rather than too early.

 

The transport of our magnolias is safe and fast, and of course each package is insured for the value of the goods.

Our transport partners are:

DPD for package lengths up to 170cm                                                                                                                                                and                                                                                                                                                                                                            DB Schenker for larger bulky goods and pallet shipping.

 

And this is how you order from Lunaplant.de:

If you have found the plants you want, please order them using the contact form or simply by email to: info@lunaplant.de

 

Important:

Direct orders via online-shop are unfortunately not possible with a foreign residental and/or delivery adress.                  If we have received your order, we will calculate the additional surcharges  for international shipping individually.

We can determine the ideal package requirements and thus always determine the cheapest total price for you.

You will then receive your complete offer from us immediately and can decide.

After accepting our offer, you will receive a correct invoice from us by email.

 

You can now transfer the invoice amount to us via SEPA.                                               

Important: Payment via PayPal is unfortunately not possible!

 

As soon as we have received the complete amount, your plants will be shipped within 2-3 working days.

Please understand that there may be delays at the start of each season due to demand.

We always try to send your plants as quickly as possible.

When temperatures are high, we only ship abroad from Monday to Wednesday to avoid having to store your plants in a depot over the weekend due to longer parcel running-times.

If in doubt, we will coordinate with you again beforehand.                                                                                   

 

If you have any questions, please do not hesitate to contact us.

We always try to find the best possible solutions with you.

 

Many satisfied customers from Finland to Portugal have been cultivating

Lunaplant magnolias in their gardens since 2010.

 

Best wishes from Frankfurt!

 

Michael Gottschalk

 

Lunaplant.de – Customer service